Privacy Policy

Overview

UB Home provides apartment resident, visitor, vehicle, request, door, gate, and elevator access features for residents and property administrators. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

Information We Collect

• Account information, such as your name, phone number, email address, password credentials, and device token.
• Residence information, such as your building, entrance, unit number, role, and resident approval status.
• Vehicle information, including license plate numbers and vehicle access status.
• Guest information that you submit, including guest name, guest type, license plate number when provided, access code, and access expiration time.
• Resident requests, including category, description, status, and related unit information.
• Access-control activity needed to provide app features, such as requests to open doors, gates, barriers, or call elevators.
• Basic technical information generated by authentication, security, server logs, and app communication with our services.

How We Use Information

• To create and manage resident accounts.
• To verify resident and unit relationships for building access.
• To operate door, gate, barrier, elevator, guest, and vehicle access features.
• To process resident requests, complaints, suggestions, and maintenance items.
• To send service-related notifications and support account recovery.
• To protect the safety, reliability, and security of the app and connected property systems.
• To comply with legal, regulatory, and property-management obligations.

Sharing of Information

We do not sell your personal information. We may share information with property administrators, building management, homeowners association staff, access-control service providers, hosting providers, and technical vendors only as needed to operate UB Home, support residents, maintain security, or meet legal requirements.

Access-Control Systems

UB Home may send resident, guest, vehicle, unit, license plate, access code, and expiration information to connected building systems such as door stations, elevator controllers, and automatic number plate recognition barriers. This is necessary to provide entry, visitor, vehicle, and elevator access features.

Data Retention

We keep information for as long as needed to provide the app, administer building access, resolve requests, maintain security records, and comply with applicable obligations. Guest access information may expire automatically, but related records may be retained for security, audit, and support purposes.

Security

We use administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us. Some information may need to be retained where required for building security, resident verification, dispute resolution, or legal compliance.

Children's Privacy

UB Home is intended for residents, property administrators, and authorized users. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

Contact Us

If you have questions or requests about this Privacy Policy, contact us at chandmani.tech@gmail.com